Cancellation without any fee is allowed up to 48h before your arrival date, at 3pm exactly. Within 48h, the rate of the first night of your stay will be charged on your credit card, taxes included.
A reservation can be modified up to 48h before the arrival date.
Special cancellation conditions can apply on specific periods.
A credit card is required at the reservation as a guarantee. For the reservations with a non-refundable policy, the prepayed amount will not be reimbursed. At the arrival a preauthorisation equal to the stay’s rate is taken on the credit card.
In the case of a non-refundable rate, the total payment of the stay is charged at the reservation. It is not allowed to modify or cancel this reservation.
Arrival time in the room is 3 pm. Depending on the occupation of l’Auberge la Muse, the room can be ready before 3 pm, but we cannot guarantee it in advance. If you plan on arriving after 8 pm, please let us know and give us a cell number.
Check-out time is 11 am on the departure date.
L’Auberge is a smoke free place. It is forbidden to smoke in the rooms. If a person smokes in the room, a $250 cleaning fee + taxes will be charged to the client.
The personal information given by our client are strictly confidential.
Children are very welcome at l’Auberge la Muse. Supplements will apply depending on the age of the child.
A play pen is available for babies at $10 for the stay. Please specify it if you need one at the reservation.
If a minor wants to rent a room, he or she ought to be accompanied by an adult.
Spare beds are not allowed.
There is a free parking lot for the Auberge la Muse’s guests.
An electric vehicle charging station is also available. Please do not park there if you do not own an electric vehicle.
The rates displayed on our website are in canadian dollars, et do not include taxes or services.
A lodging tax equal to 3.5% of the amount of the room is charged at the end of the stay.
We accept canadian dollar payments only.